Credit Report Disputes Credit Score Personal Finance

Help! My Credit Report Dispute Was Rejected

3. Supporting documentation never received by the creditor for review
Credit reporting agencies receive tons of disputes, so documentation could slip through the cracks. In fact, I recently disputed incorrect account information on my report and the credit bureau promptly responded with a rejection. When I reached out to the creditor, they informed me that they hadn’t received any formal dispute documentation from the credit bureau. The credit reporting agency also communicated that they had no knowledge of my request, although they sent me a formal rejection notice. Long story short, I had to start from scratch to resolve the issue.

4. Dispute deemed frivolous by the credit reporting agency
If the credit bureau you choose to file a dispute with categorizes your dispute as frivolous, they are not obligated to forward your documentation to the information provider(s) for further investigation. So, what exactly causes a dispute to be deemed frivolous? The most common red flags are:

  • A large volume of disputes in a short period of time. Credit repair companies sometimes submit a large volume of disputes at once in an effort to overwhelm the credit bureaus. If the credit bureau suspects you’re doing the same, don’t be surprised if your dispute is thrown out.
  • Repeat requests for disputes for items that have already been verified.

The Next Steps

Once you’ve finally pulled yourself together and come to terms with the rejection letter, it’s time to return to the drawing board and figure out your next course of action. Look, I know this seems so unfair. All you want to do is make things right so you can drive off the lot in your dream car, get approved for a credit card or move into the home of your dreams.

Why can’t you just pick up the phone and resolve the issue by speaking to a human. That’s a start, but there are some other actions you should consider taking:

Contact the creditor(s) directly
Reach out to the information provider to plead your case. They will be able to provide the current status of the account and any additional details you may want to know. Also, tell them you filed a formal dispute and ask your request was rejected. Maybe they didn’t have enough information or never received the dispute documents? Either way, now’s your chance to make it right by re-submitting the documents they need.

It’s also not a bad idea to contact the credit reporting agency for more information if your attempts at reaching the creditor is unsuccessful.

About the author

Allison Martin

Allison Martin

Allison Martin is a digital content strategist and personal finance junkie. Her work has appeared on on a number of reputable sites, including The Wall Street Journal, Investopedia, Daily Finance, MSN Money and Credit.com. She also travels around the nation facilitating financial literacy workshops for nonprofits, governmental organizations, colleges and universities.

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