Whitelisting Instructions – MSN

How to Make Sure You Always Receive the Credit Solution Program Email Newsletter

Even though you’ve requested to receive email from us, sometimes MSN may still accidentally filter our email so that you don’t receive it as expected.

This happens more than might be expected - and it can be frustrating. You’ve probably had all sorts of emails that were valuable to you end up in the junk, spam, or promotions folder by mistake!

As it turns out, there’s something you can do right now in about 30 seconds, that will prevent this problem from ever happening with our newsletter. All you need to do is add us to your safe senders list. That tells MSN that you want to receive our email. *Remember - if you change your mind later, you can always unsubscribe by clicking the unsubscribe link at the bottom of every email we send.

Just follow the step-by-step instructions on this page to guarantee that you will receive all future training videos, free guides, and new content straight to your inbox.

There’s 2 sets of instructions below.

First be sure to read How to Make Sure You Always Get Our Free Newsletter.

Next, if some of our emails have ended up in your spam/junk folder, continue on to the section - How to Get Our Email Out of Your Spam Folder

How to Make Sure You Always Get Our Free Newsletter



  1. Open an email from Mike Roberts.
  2. Click on the settings gear icon at the top right of your screen [See image below]

  3. Select "Options" on the drop-down menu. [See image below]

  4. Click the menu item "Safe and blocked senders" [See image below]

  5. Click the heading "Safe senders" [See image below]

  6. Under "Sender or domain to mark as safe:" type support@thecreditsolutionprogram.com in the box. Click on the "Add to list" button to add support@thecreditsolutionprogram.com to your safe senders list. [See image below]

How to Get Our Email Out of Your Spam Folder

  1. Browse to your junk folder and open an email from Mike Roberts
  2. Click on the "Wait, It's safe!" text on the SmartScreen alert box [See image below]

  3. IMPORTANT: You must add Mike Roberts to your safe senders list to ensure future emails go to your inbox. The instructions on how to do this are located at the top of this page, or you can click here.